I have worked at MetLife for 13 years great company with good benefits and compensation. - Senior Customer Service Representative MetLife Employee Review

4.0
Feb 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers are really friendly and easy to work with.

Cons

Management needs to step up and promote employees base upon knowledge not friendship.

Explore other reviews about MetLife

5.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Found some awesome mentors that helped me develop

Cons

Some bosses were better than others

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

I loved my job and my coworkers, and the company's health benefits were outstanding. Leaving wasn't an easy decision, but it was the right one.

Cons

I had a toxic manager who micromanaged everything—checking time reports, tracking lunch breaks, and monitoring every minute away from your desk. They often sent multiple emails to communicate a single point because they struggled to communicate clearly. High-visibility projects were consistently given to favorites, while the rest of the team was overlooked. They were also frequently condescending in team huddles and meetings. Based on my experience, they were never taught how to lead people effectively, and I'm genuinely surprised they're still in a management role.

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