Could be better, could be worse - National Accounts MetLife Employee Review

4.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility during pandemic has been great; Middle management support of work/life balance; Benefits are affordable; Middle management support of escalation to resolve issues

Cons

No longer offering summer flex program, which has disheartened many associates due to less flexibility and perceived impact to work/life balance; Pay is less than competing carriers and brokers; Team member “ranking” system is outdated; AVIP funding seems less than transparent; Outdated technology systems that consistently cause issues; Pay is limited to your position tier, no flexibility, and a limited number of positions in each tier (e.g., you could be ready to move up, but if a spot isn’t open, you don’t get to).

Explore other reviews about MetLife

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team, and people and comunity

Cons

A lot of changes and re-orgs

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, including a pension, 401(k) match, generous PTO, and solid health insurance. Remote work and work-life balance have been very good. Smart, supportive coworkers who genuinely want to help each other succeed. Large-scale technology environment provides exposure to complex systems. Company is investing in AI and modernizing parts of the technology organization.

Cons

Career development can feel inconsistent depending on your department and leadership. Two people in similar roles may receive very different levels of visibility and growth opportunities. Frequent reorganizations and leadership changes create uncertainty and shifting priorities. Agile execution often doesn't match Agile principles. Work is frequently pushed between sprints, priorities change mid-cycle, and teams are expected to adapt without corresponding planning improvements. Cross-functional communication can be siloed, making it difficult to build business knowledge outside your immediate responsibilities. Recognition sometimes appears to favor those with existing relationships or visibility rather than consistently rewarding performance. Compensation is competitive initially but can plateau over time if you remain in the same role.

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