Unappreciated & underpaid - Disability Customer Service MetLife Employee Review

1.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and remote work at about the only good thing.

Cons

Overworked with little pay. No support from leaders. Little room for advancement

Explore other reviews about MetLife

5.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, competitive salaries

Cons

Busy peak season usually from Sept - March

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work and flex time.

Cons

Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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