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      MetLife

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      MetLife reviews

      Stressful back to back calls from angry people - Customer Care Advocate MetLife Employee Review

      4.0
      Apr 22, 2025
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home Diversity It’s a job

      Cons

      Stressful back to back calls Required to come into office once a month now. Favoritism.

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      5.0
      May 11, 2026
      Client service consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, competitive salaries

      Cons

      Busy peak season usually from Sept - March

      2.0
      Jun 24, 2026
      Clinical unit leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and flex time.

      Cons

      Unrealistic workloads, constantly changing process for promotions, limited cross departmental communication or accountability, career stagnation in some departments, employees rated on bell curves for annual reviews.

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