Pros
Since March 9th, with the first cases of COVID-19 in our county, MetroHealth has acted fast and with purpose to support our community, especially the underserved. We established a 24/7 physician-staffed hotline, a mobile testing unit, and wrap-around services to ensure that our patients needing to quarantine have the resources they need. In primary care, we reached out to all of our patients with chronic conditions, to connect them to their medical team and make sure that during the early stages of the pandemic, they still have help maintaining their health. I've heard from colleagues all over the system that in all their years here, they've never been prouder to work for MetroHealth than right now.
Cons
Looking forward to moving out of our old hospital and into the new one. Our patients and employees deserve it.