Registered Nurse, Care Manager - Registered Nurse MetroPlusHealth Employee Review

2.0
Jul 2, 2017
Recommend
CEO approval
Business Outlook

Pros

This is a City of New York position and as such, offers a good pension plan and a good choice of health care plans, some of which are free.

Cons

Unfortunately, under new management, this has become a challenging environment for Nurses, who, most of us feel, are not respected. Yet we are the ones who have the greatest responsibility for the bottom line and customer satisfaction.

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MetroPlusHealth Response
8y
Thank you for your five years’ of service with us and thank you for taking the time out of your day to provide us with this valuable feedback. We’re sorry that you don’t feel respected. Responding to employees’ concerns like yours is one of our top priorities, and every day we work to improve the work environment for all of our employees. If you are willing to provide more details about your experience, please email the MetroPlus Team at employee.engagement@metroplus.org. Thank you.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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