Associate Director - Anonymous employee MetroPlusHealth Employee Review

3.0
Mar 23, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

City job, good benefits, good people. They genuinely want to help their members. Great customer service. These are the good health insurance industry folk. They do it not only as their job(s), but as people who care and want to contribute good in the world. You feel part of a team of people who want to do their best to help others and contribute in a positive way to their society.

Cons

Not always room to grow or contribute from a strategic standpoint, some supervisors are very closed off to suggestions and end up hindering potential corporate advancement.

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MetroPlusHealth Response
8y
We are pleased to hear that you’ve had a good experience working for us and you feel like you’re part of the team! Feedback from employees like you helps us to grow and improve the company for all. We also hear your concern that people should be allowed to contribute openly -- responding to employees’ concerns and thoughts should absolutely be a top priority for a manager. We'd like to hear more from you. If you’re open to communicating directly with the MetroPlus team, don’t hesitate to email us at employee.engagement@metroplus.org. Best regards.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
2mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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