Open eyes are important - Anonymous employee MetroPlusHealth Employee Review

1.0
Aug 4, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides great customer service to their members, so you feel like you're helping people in need. Decent benefits.

Cons

Please be aware that this company, although well intended, is very disorganized and has had a drove of people leave recently as a result. The management style among the influential people from the very top down is that they'd rather stick with old ideas then innovate or let anyone else meaningfully contribute, leaving anyone who is looking for a real challenge to find one, only it will be to find a way to get your ideas heard, considered and implemented. They don't have the answers themselves but also don't trust their internal staff's informed decisions, so there's a logical component missing. It's systemic there. Showing up with proof of a sound business plan still leads to no advancement, and that's why they can't get their membership numbers up. There are all sorts of bad things happening there at the moment and you'd be well advised to tread cautiously if offered a job there. If you respect yourself and are looking to not be run out of your next job from stress, keep looking.

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MetroPlusHealth Response
8y
Thank you for taking the time to provide us with feedback. Responding to employees’ concerns and innovative thoughts about how to improve the company should absolutely be a top priority for a manager and we’re sorry to hear that you didn’t have that experience while working with us. We’re very appreciative of the thoughtful advice you left us here. If there are any additional comments you would like add, please feel free to email the MetroPlus team at employee.engagement@metroplus.org and we will get back to you soon. Best regards.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
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Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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