This review is applicable to multiple departments within the company, including HR. - Anonymous employee MetroPlusHealth Employee Review

1.0
Aug 11, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits for city employees. Recent changes in leadership throughout the company, which can hopefully steer the company in a better direction.

Cons

Ineffective managers stay in the company and are not held accountable. Archaic processes have maintained major inefficiencies. Multiple departments riddled with gossip and favoritism, perpetuated by management. Good managers don’t stick around because of toxic senior management.

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MetroPlusHealth Response
5y
Thank you for taking the time to provide your feedback. At MetroPlus, providing our employees with a supportive workplace is extremely important, so we’re sorry to hear your experience hasn’t met those expectations. If you have time, we would like to hear more from you at employee.engagement@metroplus.org about your concerns.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
2mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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