I had a bad time working for this company, so would not recommend this company. High staff turnover rate. - Anonymous employee MetroPlusHealth Employee Review

2.0
Jan 31, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

City job, a subsidiary of the new york city health and hospitals corporation. good fringe benefits. Hardly any over time.

Cons

Low pay. High staff turnover rate. unsupportive upper management. HR generalist does not like to be bothered, hardly reply to email/voice mail.

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MetroPlusHealth Response
8y
Thank you for taking the time to give us feedback. Responding to employees’ thoughts and concerns should absolutely be a top priority for a manager and we’re sorry to hear that you didn’t have a great experience with us. If possible, we would like to hear more details about your experience. If you are open to communicating directly with the MetroPlus team, please send us an email employee.engagement@metroplus.org and we will have someone respond to your inquiry shortly. Best wishes.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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