Wonderful Case Management Team and staff at large - Associate MetroPlusHealth Employee Review

4.0
May 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The Case Management Team is exceptional. There is wonderful departmental leadership. The team leads are supportive and professional. There are many well-trained staff with a variety of skills. The training offered is valuable for professional development. This helps you improve the level of support to your colleagues and clients. Overall, people there are very nice and friendly. Solid place for good work life balance.

Cons

No further recommendations at this time.

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MetroPlusHealth Response
8y
Hi, we are pleased to hear that you’ve had a great experience with MetroPlus and your case management team! Feedback from employees like you helps us to grow and improve the company for everyone. If there’s anything else you’d like to share with us, for example, your thoughts on training, don’t hesitate to send to employee.engagement@metroplus.org. Thanks so much!

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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