Process takes time, but we will definitely get there - Human Resources MetroPlusHealth Employee Review

5.0
Oct 14, 2021
Recommend
CEO approval
Business Outlook

Pros

A lot of the staff are professional from top-down and so far, I have been lucky to collaborate with several teams and learn about their LOB as well as the impact they have towards the rest of the organization. Technology is huge here and the teams are playing with different software. I really like using teams over zoom and the upgraded look for MS 365 just makes things a lot easier to communicate and navigate through. Monday-Friday with some late work sometimes up to and sometimes into 5:45PM. Some people forget this is part of H+HC so this is a NYC position that pays competitively, or if not, more than our competition (HR Generalists, Coordinator, etc.). 401K & NYC Pension is a major game changer if someone is curious about employment in NYC. Other companies mainly provide just a 401K or403B.

Cons

Some processes need to be reviewed and thought about when implementing new work.

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MetroPlusHealth Response
4y
Thanks for leaving us a review, we're so glad that you feel so supported! If you have more details about your time with us that you would like to share, please reach out to the MetroPlus team at employee.engagement@metroplus.org.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
2mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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