Interesting study in poor executive leadership - Anonymous employee MetroPlusHealth Employee Review

1.0
Jul 18, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good mission-- although forgotten; several dedicated line level staff members, time-off

Cons

There are several members of the executive team that conduct themselves like errant undisciplined children; this behavior trickles down to the staff and allows for very unprofessional behavior. There is more focus on gossip than real work

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MetroPlusHealth Response
8y
Thank you so much for your feedback and your eight years of service with us. We are sorry to learn that your experience with your fellow employees has been less than stellar. It’s very important to us to foster a workplace that is positive and productive, and we definitely want to improve upon that for the future. If you have time, we would like to hear about your experience and any ways in which you think we could improve the work environment for all employees. Feel free to contact us via email at employee.engagement@metroplus.org. We will have someone respond to your inquiry shortly. Best regards.

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5.0
Mar 3, 2026
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Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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