Worst Management I've ever experienced - Case Manager MetroPlusHealth Employee Review

2.0
May 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Pays well, but health benefits are surprisingly limited despite working for a health insurance company Remote position, but has since started requiring 2 days a week in the office Difficult to be fired, low expectations

Cons

Poor communication No bonuses/raises/promotions within 3 years Top-down business practices, management often take ideas from lower staff and pass it off as their own Management has poor attitude/generally low morale Policies constantly change but are not written, everything oral and intentionally confusing Have enforced illegal policies regarding COVID time off and requiring doctors notes for a single day of absence, NYC labor board has intervened for me twice.

Explore other reviews about MetroPlusHealth

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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