Review for MLTC DEPT - Anonymous employee MetroPlusHealth Employee Review

1.0
Dec 19, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice co-workers and feeling good about helping members who desperately need help.

Cons

Leadership is the worse! Non-professionals. They don't treat staff right, fake and liars. They have unrealistic expectations, turnover rate is the highest I ever seen in all my life!- 15 people in one year! And they have favoritism, they will fire good staff to hire a family or friend. If this doesn't say it all, I don't know what does. Staff becomes physically n emotionally sick due to stress. Save yourself and don't work for the MLTC dept at MetroPlus.

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MetroPlusHealth Response
8y
Thank you for taking the time to give us feedback. Our goal is to provide employees with the tools necessary to succeed both within our organization and in their careers. Every day we work to improve transparency throughout the company, and helping employees meet their needs is always a top priority to foster a workplace that is positive and productive. If possible, we would like to hear more from you. If you are open to communicating directly with the MetroPlus team, please email us at employee.engagement@metroplus.org. Best wishes.

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5.0
Mar 3, 2026
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Pros

Collaborative and supportive work environment. Leadership is approachable and focused on improving member experience. Strong mission serving the community makes the work meaningful. Good work-life balance and helpful training resources. Opportunities to build skills and grow professionally.

Cons

Some internal processes can be slow due to regulatory requirements. Communication between departments can occasionally be improved. Workload can increase during peak enrollment periods, but teams support each other.

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MetroPlusHealth Response
1mo
Thank you for sharing your thoughtful review. We’re glad to hear you’ve experienced a supportive team environment and found the work meaningful and rewarding. We also appreciate your feedback regarding communication, workflows, and peak enrollment periods. MetroPlusHealth is committed to continuous improvement, and your insights help support our ongoing efforts to better serve both employees and members.
3.0
Jun 29, 2026
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CEO approval
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Pros

Pension, impactful organization, more stable than others in the industry, strong finance dept

Cons

Bad in office workspace, too much unnecessary noise, hard to get messages and emails answered. No established hard rules for communication, you have to come in Thursdays no matter what, its too noisy and not productive, too much unnecessary and false gossip, music on full blast, nobody respects each other especially if you have different background, give supervisors more training, many don’t know that they are responsible for their own staff and being role models, many are just only talking to their high ups and peers and not anyone below them.

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