Dysfunctional small business - Anonymous employee MetroStar Systems Employee Review

1.0
Feb 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful campus in Reston with nice and fun open areas. Rapid growth which provides opportunities.

Cons

The company doesn't have an appropriate management structure. This creates high levels of dysfunction. The CEO is CEO of two companies. There is a vacuum in leadership that permeates the organization. Multiple senior management positions are filled with family members, roommates,fraternity brothers, creating a frat-boy culture. High turnover rate due to senior management lack of preparation. Employees are either utterly overworked or fly under the radar doing nothing but chatting all day in open areas. The company is doing itself a disservice by engaging in active campaigns for submission of positive reviews.

avatar
MetroStar Systems Response
8y
Thank you for acknowledging our rapid growth, which results in career opportunities. The fact that we can continue to offer career development for our valued workforce is a critical component of our growth strategy. We are committed to creating an admired company – both internally and externally. However, we acknowledge that this is a work in progress, and there are still many lessons to be learned and changes to be made. To that end, I encourage you to have a conversation with a trusted leader or HR team member, to enable us to make improvements together. If you aren’t interested in being a part of those improvements, I encourage you to consider a transition to an employer where you can find happiness and a shared commitment to improvement. It’s imperative that we continue to nurture and protect the aspects of our culture that are central to our DNA such as open communication, solutions-orientation, and positivity. Reviews such as the ones we receive here on Glassdoor, as well as the feedback we collect through employee surveys and other information channels, are an important part of understanding how we can continuously improve. I stand firm that while we will continue to collect feedback, we have not and will not, attempt to bias that feedback.

Explore other reviews about MetroStar Systems

5.0
Mar 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company with a clear vision and mission.

Cons

None to note. Thankful for the opportunity to work with this team.

2.0
May 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clear vision on what the future holds

Cons

Some have fallen away from the core beliefs that made this a great small business. Smoke and mirrors with some supervisors.

See reviews by: Helpful|Rating|Date|All