Pros
Growth has been fast and leadership has been very transparent about the success of the company and the goals to achieve to get there. The work environment is amazing, office in a great location and the company provides all the perks- office snacks, lunch, etc. Metromile has also been very thoughtful but aggressive about hiring the right people which means everyone is super smart, creative and moving the needle.
Cons
As Metromile grew quickly in the last year, they are still figuring out process. New employees are courted but employees who have been here see little reward as there is no performance review process or annual salary increases (they say it's coming). The company is still working through communication challenges as leadership falters between transparency and providing the need to knows. Leadership team is probably too big as sometimes problems arise that are not addressed urgently based on differing opinions. Team leaders are empowered to run their ships but this means there can be differing expectations for each team. Some entitlement issues from some employees but you get that most places in the Bay area.