A waste of talent and resources - Anonymous employee Metromile Employee Review

2.0
Apr 17, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall nice and sharp people, fully stocked kitchen and free lunches, pleasant office, good work/life balance.

Cons

Top management doesn't seem to be able to make strategic decisions and stick to them for more than a couple months. Which means that the entire company's focus moves back and forth, with no clear north star. They solely rely on the product (and not marketing) to grow the business, which is unrealistic. That's too bad because the pay-per-mile insurance model is interesting and could be groundbreaking with proper directions and investment.

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Metromile Response
6y
We appreciate your feedback! As a startup, we aim to balance moving quickly and staying nimble with staying focused on our OKRs and long-term goals. We recognize there’s always room for improvement. Your comments are very helpful to us & they have been shared with the team. We wish you all the best.

Explore other reviews about Metromile

5.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Very good culture. Loved the transparency

Cons

Did not listen to customer feedback. Auto insurance is a tough gig.

5.0
Oct 15, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We’ve got a great ~40 person team with really smart people that are also super fun to hang out with. Weekly happy hours, weekly beer o’clock during company demos, board game nights, karaoke, musical jam sessions, catered lunch 2x a week (sometimes 3 with in-house tech talks), are always expanding and growing, Product Managers who make it easy for you to do what you are good at, 2 week sprints / release cycles, subsidized Muni/Bart etc passes, $50/mo on gym & equipment, an amazing CEO who will also be your best bud but still someone you super respect, user-centered, and of course, car lovers. The compensation is market-rate and fair, with equity. Very flexible schedules so you don't have to worry about going to an appointment in the middle of the day or going home early for your kid's baseball game. People generally come in between 8-10 and leave between 5-7, and have a specific passion that they are working on here. Upper management cares about how you want to progress in your career, and give you plenty of opportunities to grow and learn. Very supportive team with a general sense of camaraderie, as evidenced by frequent nerf gun battles.

Cons

We're still a small startup, so there are some growing pains like small office (working on moving soon), and having to figure out best practices, processes, and work flows for your field through some trial and error, instead of having them already in place. However, it's still extremely rewarding and you have a lot of ownership in building company culture and processes for your specific field. In my 2+ year experience, the company has been pretty fast at iterating on working out kinks of being a small startup.

10
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