You Will Have No Life - Adjuster File Owner Metromile Employee Review

1.0
Jun 15, 2021
Recommend
CEO approval
Business Outlook

Pros

The culture is great and so are the people that work here (with the exception of senior leadership). The benefits are great with the exception of not offering competitive 401k match or annual bonuses like big carriers usually do.

Cons

Ive been in the claims industry for 7+ years and can truly say this is the work carrier so far in terms of no work life balance. This is a salaried position and you are expected to work more than 8 hours a day (I would work sometimes up to 11-12 hours daily just to stay caught up) so pretty much work overtime and not get paid for it. The workload is very heavy so expect to be under constant pressure. Senior management comes from Progressive & State Farm so don’t expect the “start up” vibes from them. They are very corporate and care more about the numbers vs people. As a full time student it was nearly impossible to be successful both here and school. Don’t recommend if you have anything outside of work going on. They do not offer a 401k match.

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Metromile Response
5y
Thanks a lot for your review. We're always striving to ensure every Metromiler can do their best work here while providing a standout experience for our customers. We take your feedback to heart. On a positive note, hopefully you've heard that we are rolling out a 401k match. Many employees expressed interest in a match, and once we went public on Nasdaq in early 2021 we prioritized making it happen.

Explore other reviews about Metromile

5.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Very good culture. Loved the transparency

Cons

Did not listen to customer feedback. Auto insurance is a tough gig.

5.0
Oct 15, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

We’ve got a great ~40 person team with really smart people that are also super fun to hang out with. Weekly happy hours, weekly beer o’clock during company demos, board game nights, karaoke, musical jam sessions, catered lunch 2x a week (sometimes 3 with in-house tech talks), are always expanding and growing, Product Managers who make it easy for you to do what you are good at, 2 week sprints / release cycles, subsidized Muni/Bart etc passes, $50/mo on gym & equipment, an amazing CEO who will also be your best bud but still someone you super respect, user-centered, and of course, car lovers. The compensation is market-rate and fair, with equity. Very flexible schedules so you don't have to worry about going to an appointment in the middle of the day or going home early for your kid's baseball game. People generally come in between 8-10 and leave between 5-7, and have a specific passion that they are working on here. Upper management cares about how you want to progress in your career, and give you plenty of opportunities to grow and learn. Very supportive team with a general sense of camaraderie, as evidenced by frequent nerf gun battles.

Cons

We're still a small startup, so there are some growing pains like small office (working on moving soon), and having to figure out best practices, processes, and work flows for your field through some trial and error, instead of having them already in place. However, it's still extremely rewarding and you have a lot of ownership in building company culture and processes for your specific field. In my 2+ year experience, the company has been pretty fast at iterating on working out kinks of being a small startup.

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