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      Metropolitan Transportation Authority

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      Metropolitan Transportation Authority reviews

      The BSC is not the best agency to work for within the MTA - Customer Service Metropolitan Transportation Authority Employee Review

      2.0
      Feb 2, 2014
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Other than the transportation pass, there is not much more to say. There is possibly room for growth. Exposed to various career paths.

      Cons

      Insufficient benefits, no pension,no tuition reimbursement, horrible union etc stressful environment and salary does not compensate the volume of work.

      Explore other reviews about Metropolitan Transportation Authority

      5.0
      May 15, 2026
      Anonymous intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great learning experience, exposure to new topics

      Cons

      Didn't think there was much career progression

      3.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for an agency that has a major impact in NYC residents lives.

      Cons

      Like most agencies, lack of opportunities for growth

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