Its is great agency to work for where job security is very high. - Customer Service Associate Metropolitan Transportation Authority Employee Review

Users say... "The benefits are great and the experience of being a bus operator is interesting" "The pay is good if you live outside the city (like NJ or PA)" "good company with with good pension plan" "Great people to work with and very welcoming." "Work life balance was good" 

Users say... "agency and employees are ruined by poor management." "Salary is low if you've previously worked in the private sector." "long hours and sacrifice needed to make money" "Stupid policies hinder work and when the politicians and the news crap on the upper management they pass the blame off to the lower employees instead and add unnecessary work to look like they are changing." "Managers do trust their staff which is ridiculous."