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Metropolitan Transportation Authority

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Business Service Center review - Customer Service Specialist Metropolitan Transportation Authority Employee Review

3.0
May 10, 2015
Recommend
CEO approval
Business Outlook

Pros

I worked with the BSC for 2 and a half years. Training program is intense and the best I've seen so far.

Cons

Benefits for this department (CSS) was horrible and not equally distributed. .in order to move up a lot of brown nosing had tho be done. Hardly any flexibility and some members of the management team did their best to make life miserable for employees. No employee appreciation.

Explore other reviews about Metropolitan Transportation Authority

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, Great benefits and team.

Cons

work from office 5 days a week. Commute from NJ.

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance. Manageable case load.

Cons

Limited support staff. Attorneys are expected to do the job of an attorney and paralegal.

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