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Michigan State University Federal Credit Union

Engaged Employer

Stressful environment with diminishing job satisfaction - Anonymous employee Michigan State University Federal Credit Union Employee Review

2.0
Apr 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits-healthcare, PTO...but also a con, see below. They do respect that people have tattoos, piercings etc and look different, and that how they appear doesn't effect how well they do their jobs.

Cons

After 10 years with the employer I needed to be done. We went through so many HUGE changes in those years that it was a constant whiplash of stress. The CU started out okay, they were for their members and I felt like my job made a difference. Now, they are basically a bank, everything is for the sake of growth and 'reaching 10 billion in assets.' The huge job changes that were made were also mostly unannounced, there was no transparency to employees. They also wanted constant feedback about the company, through surveys and such, asking for opinions, but then simultaneously scolded you for ANY negative seeming feedback. While our job duties and titles changed DRASTICALLY from what we were doing, or wanted to do, or applied for, it was shoved into our faces to 'be positive' and 'look at the big picture.' We were also often reminded that the salesy way we were moving was for income for the CU to pay us and keep our healthcare package. That is what alot of it all came down to, was the healthcare dangling over our heads. I 100% appreciate the health coverage, but I also busted my butt for it each day. And let me tell you, the reason that they don't take it away, is because if they did, there would be a MASS EXODEUS. So many long-time employees have quite or retired in the last three years, and the CU doesn't seem to mind-because these new hires make less than the tenured ones.

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Michigan State University Federal Credit Union Response
2mo
Thank you for taking the time to share your experience and perspective. We appreciate your acknowledgement of our benefits, healthcare coverage, and inclusive culture. Particularly our commitment to allowing employees to be themselves and be judged by the quality of their work rather than appearance. As our organization has grown, our structure, roles, and strategies have evolved to meet regulatory, technological, and competitive demands. We acknowledge that change management and transparency are critical, and feedback like yours helps highlight where communication and clarity can be improved. We appreciate the time and effort you dedicated during your tenure, and we take feedback like this seriously as we reflect on how we can do better moving forward.

Explore other reviews about Michigan State University Federal Credit Union

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at MSUFCU has been an incredibly rewarding experience. The work is fast-paced, innovative, and always evolving which keeps every day exciting. Leadership is forward thinking and truly invests in employees through AMAZING benefits, education and growth opportunities, and a strong focus on work-life balance. Having an onsite cafe at the headquarters, a workout facility and coworkers who genuinely feel like family make it an even better place to work. I hope to retire from here as it's the best job that I've had.

Cons

fast-paced with new projects all the time

avatar
Michigan State University Federal Credit Union Response
1mo
Thank you for taking the time to share your feedback. We’re pleased to hear that our benefits have been a positive part of your experience. As we continue to grow and evolve with industry trends, we remain committed to keeping each day engaging and rewarding for you. We value your perspective and encourage you to continue sharing your thoughts. Your feedback helps us identify opportunities to improve and enhance both the employee and member experience.
2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing co workers, great benefits, inclusive workplace for those with disabilities

Cons

You will only have a good experience if you get into specific areas of the credit union. Other places will burn you out and ruin your mental health completely no matter how much you communicate with management. Pay raises are small and it is almost impossible to get a raise outside of the yearly. And getting a promotion is even more difficult.

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