Does Michigan State University Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Michigan State University Federal Credit Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Michigan State University Federal Credit Union. This rating has decreased by 17% over the last 12 months.

How satisfied are employees working at Michigan State University Federal Credit Union?

45% of Michigan State University Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Michigan State University Federal Credit Union 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Michigan State University Federal Credit Union?

Loan Officer (23) , Financial Services Representative (9) , Call Center Representative (7) , Call Center Specialist (6) , Intern (5) , Manager (5) , Financial Service Representative (FSR) (4) , Member Service Representative (4) , Branch Manager (3) , Call Center Specialist II (3) , EServices Specialist (3) , FSS II (3) , Financial Educator (3) , Financial Service Representative II (3) , Trainer (3)

What are the pros of working at Michigan State University Federal Credit Union according to real employee reviews?

"Great benefits and PTO." ((in 59 reviews)); "Coworkers are great and help make the challenging parts of the job so much more tolerable." ((in 16 reviews)); "Very protective and supportive of employees." ((in 13 reviews)); "Great people to work with" ((in 11 reviews)); "100% free health insurance" ((in 9 reviews))

What are the cons of working at Michigan State University Federal Credit Union according to real employee reviews?

"Pay is low and doesn't account for inflation." ((in 27 reviews)); "management is common" ((in 12 reviews)); "The managers do want to help but in reality this is just the nature of the beast, the only way to help is to move to another department which is what happens." ((in 6 reviews)); "Detroit Area it definitely feels as if MSUFCU is in the bottom third when it comes to hourly and salary pay for branch employees." ((in 4 reviews)); "The favoritism that goes on for those they groom or brown nose is absolutely correct." ((in 4 reviews))

What are the top reviewed Michigan State University Federal Credit Union locations?

East Lansing , Lansing , Auburn Hills , Chicago , Detroit , Clarkston , Bath , Haslett , Mason , Okemos , Branch

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Michigan State University Federal Credit Union reviews

Used to be great, one of the worst now - Member Service Representative Michigan State University Federal Credit Union Employee Review

Q: What are employees saying about Michigan State University Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Michigan State University Federal Credit Union layoffs and their outlook for job security at Michigan State University Federal Credit Union in 2026.

1.0

May 12, 2026

Member service representative

Recommend

CEO approval

Business Outlook

Pros

The health insurance, PTO, and ability to mostly work remote are all great.

Cons

The pay is low, and the company has shifted from truly being a great place to work to becoming the kind of environment that grinds down employees through high workloads with little to no support, unrealistic expectations, and constant issues that impact employees and members. There is such a focus on reaching 10 billion in assets but this is being done by sacrificing everything that once made this place great.

Michigan State University Federal Credit Union Response

2mo

Thank you for taking the time to share your feedback. We’re glad to hear that our benefits, including health insurance, PTO, and remote work flexibility, have been a positive part of your experience. We’re continuing to invest in helping our leaders effectively navigate and communicate through change, knowing how critical that is to the overall employee experience. When it comes to compensation, we review pay on a regular basis and compare it against market data to help ensure we remain competitive. We also understand that not every role or structure will be the right fit for everyone, and we value candid feedback that highlights where we have opportunities to improve. We appreciate your perspective and encourage ongoing feedback, as it helps us identify areas where we can improve and strengthen both the employee and member experience.

Explore other reviews about Michigan State University Federal Credit Union

5.0

May 22, 2026

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

Working at MSUFCU has been an incredibly rewarding experience. The work is fast-paced, innovative, and always evolving which keeps every day exciting. Leadership is forward thinking and truly invests in employees through AMAZING benefits, education and growth opportunities, and a strong focus on work-life balance. Having an onsite cafe at the headquarters, a workout facility and coworkers who genuinely feel like family make it an even better place to work. I hope to retire from here as it's the best job that I've had.

Cons

fast-paced with new projects all the time

Michigan State University Federal Credit Union Response

1mo

Thank you for taking the time to share your feedback. We’re pleased to hear that our benefits have been a positive part of your experience. As we continue to grow and evolve with industry trends, we remain committed to keeping each day engaging and rewarding for you. We value your perspective and encourage you to continue sharing your thoughts. Your feedback helps us identify opportunities to improve and enhance both the employee and member experience.

2.0

Jul 18, 2026

Deposit operations specialist

Recommend

CEO approval

Business Outlook

Pros

Amazing co workers, great benefits, inclusive workplace for those with disabilities

Cons

You will only have a good experience if you get into specific areas of the credit union. Other places will burn you out and ruin your mental health completely no matter how much you communicate with management. Pay raises are small and it is almost impossible to get a raise outside of the yearly. And getting a promotion is even more difficult.

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Jobs at Michigan State University Federal Credit Union

Call Center Member Services Specialist - Auburn Hills

Call Center Member Services Specialist - East Lansing

Financial Services Specialist/Teller - Richmond Branch

Financial Services Specialist - Holt Branch

Michigan State University Federal Credit Union reviews FAQs

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Michigan State University Federal Credit Union

Used to be great, one of the worst now - Member Service Representative Michigan State University Federal Credit Union Employee Review

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