Do not work here. - Member Service Representative Michigan State University Federal Credit Union Employee Review

Horrific work environment, management is unresponsive to anything but positive feedback and continue to increase workloads, cut benefits, threaten to cut them further, they promise opportunities for growth but only a single one of my team mates got a promotion in the 3 years I’ve been here, culture constantly gets worse as leadership makes decisions solely to make more money, continues to buy banks instead of investing anything in employees, blames us for being burnt out and expects us to come up with the solutions to that (which cannot include any changes by management), exodus of senior employees and only entry level positions are available for employees to bid for, eliminated all management development opportunities, eliminated DEI as a pillar of their culture to get approval for a merger and fired people who spoke out. Low pay with no opportunity for a raise over 3%, toxic management, management constantly brags that they’re “the best” and “not like other places” but provide 0 support and railroad unhappy employees out.