I have worked in customer service for 5 months. - Anonymous employee Micro Center Employee Review

5.0
Jul 5, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

so far this job is a god send. the hours are mostley flexible for me as some people need the hours i want. the pay for me is amazing. i make 9.50 flat rate plus i average at 12.00 with commission. i feel like family even after such a short time. the management is amazing and keep us up to date on how we are doing as a team. they have recognized me for top sales in the month of march and i made employee of the quarter in my first to months and received a gift from the operational manager. all in all no job i have ever worked has ever recognized me for anything i have done. i have learned a ton from this job and because of this i can use the knowlege for other things in life. my overall favorite things about MicroCenter is tied between two things. One is that its a privately owned company. The reason this is so wonderful is that the owning party actually cares about its company, not just the money. Two may very from one location to the other but in brentwood we actually care and put the customer first as much as we can. obviously not all situations should be that way but when the customer is right, they're right. its a wonderful place to work and promotions depend on work effort not relation.

Cons

at the moment im not a fan of full shift standing but ill get used to it and the managers let you take a break if you get slow. the hours can be long at 10 hour shifts but its not to bad. co workers can cause problems but every job will have a few of those.

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Micro Center Response
9y
It's great to hear that our Brentwood store is following The Gear. We strive to ensure that we run our business in a way that benefits our customers, our associates and our Company.

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
3w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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