Awsome coworkers. Terrible management. - General Sales Associate Micro Center Employee Review

2.0
Dec 9, 2017
Recommend
CEO approval
Business Outlook

Pros

The best part of this job was the employees. Everyone was nice and always open to helping when you're in need. Only thing I looked forward to when coming into work was seeing my coworkers. The employee discount is great on small things, but on more expensive items you can forget about it. The learning experience in selling and customer service is great. I learned a lot from customers and coworkers. Most customers that come in are great.

Cons

MANAGEMENT. They will give you a "part time" position, but in actuality they will give you full time hours and no benefits. They will not care about your social or school life. You can ask for time off, but most likely they will schedule you and possibly for an even longer shift. The hours are very long especially on weekends. You are constantly standing and running from the front to the back of the store. Management only cares about numbers. So if you're not selling to an x amount of people within an x amount of time they will call you out on it. Also if you don't sell a certain percentage of replacement plans that gets you in trouble as well. This is very hard to manage when they add tasks, putting away truck, and making sure your AOR (area of responsibility) is up to code. Management doesn't understand that for some people, selling is very difficult and takes a longer time to hone the skill. The pay is commission based which is $4 an hour. So when you come in the morning before store hours or stay after store hours you will only make $4 an hour. They say in the interview and orientation that you can make $15-$20 an hour but that is a lie.They will most likely put you in the General Sales department and you will only be able to sell small things. Even if you are one of the top sellers in that department the pay will still be below minimum. Average money you'll make per hour will be $7-$9 an hour. $9 an hour if you're lucky on the busiest days of the entire year which is black Friday weekend and cyber Monday. This job will be your life for less than minimum wage.

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Micro Center Response
8y
Thank you for your feedback. It sounds like you enjoyed your coworkers but that several aspects of the sales position were not as enjoyable for you. We do realize there is a lot to the position -- from merchandising to assisting customers to meeting sales and customer service metrics -- and understand the challenges that can accompany those duties in a busy store. Furthermore, if you felt as though you were still honing your sales skills, the job may have felt a bit overwhelming. It sounds like we have some opportunities in the areas of staffing and scheduling, sales training, and understanding employees' needs for better work/life balance. If there is any additional feedback you'd like to offer about your experience, please feel free to call our corporate HR department and ask for me by name. Sincerely, Carly - HR Manager (614) 850-3150.

Explore other reviews about Micro Center

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
1w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

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