Great until management ruined it - Customer Service Representative Micro Center Employee Review

2.0
Dec 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Good employee discount, Good hours, mostly great coworkers. A few lower managers really cared about there staff.

Cons

The store manager is a snake 2+ years working here I felt like nothing more than a play thing. You capability to help customers meant nothing if you didnt sell service plans. On top of it all racist and sexist remarks were commen.

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Micro Center Response
6y
Good Morning - I'm sorry to hear about your experience and would like to learn more so that we can address these issues. Our Regional HR Manager will be in the area the week of January 6 and I can coordinate a meeting for you to share your concerns. Please give me a call at 614-850-3151 and we can discuss how we'd like to proceed. We appreciate your service with our Company. Sincerely, Angie Miller VP-HR

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
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Micro Center Response
1w
Thank you for taking the time to leave a review! If you have any concerns or feedback you'd like to discuss, please reach out to your Regional HR Manager. We'd appreciate the opportunity to learn more about your experience and see how we can help. Best – Erin Bowyer – Senior HR Representative
2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

The employee discount is okay on non-electronic items.

Cons

Extremely pushy on how to fully screw the customer by forcing PROTECTION PLANS. Disgusting management. No respect for employees. Slightly racist. If you don't attach a plan, something is seriously wrong with you.

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