A Great Learning Experience, Great Co-Workers, but Management Needs Drastic Improvement - Sales Associate Micro Center Employee Review

3.0
Oct 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Many different positions within a store, Cashier, Customer Service, IT, Warehouse, Gaming, General Sales, Build Your Own, and Systems. I was General Sales. The hours are flexible and great coworkers. Many of whom I am really good friends with now. And if you're like me and knew very little about computers, you learn a lot as you you go fairly quickly. If you put in the effort, opportunity to advance is almost certain. Often they would recognize excellent service and you would be rewarded. In one instance I won a Wii. Also a pretty good employee pricing system. And standard benefits as well.

Cons

The management was often the core issue. Partly because of the constant change, while there, we went through 3 General Managers and 4 Store Managers. But mostly the problem was task assignments. I am in sales and get paid $4/hr plus commission. I NEED to sell in order to make money. Taking us to the back to unload from a truck inventory is not our job. I understand that we can stock merchandise from totes while we're on the sale floor, but taking us completely away from the opportunity to sell is just ridiculous. Then on top of that they would sometimes keep us 2-3 hours after the store closed. And same thing with opening, they started calling us in 2-3 hours before the store opened. 1 hour before/after is what we agreed upon anything beyond that is unreasonable. Once again, we are paid $4/hr. When we take vacation hours, they use what we make on average to pay us that rate hourly. If we're working 6-10 hours off the floor, that will drop our average pay. It just seemed to me that they weren't willing to hire the appropriate staff for the tasks and they were just taking advantage of the sales reps.

Explore other reviews about Micro Center

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I like the people I work with and the customer interactions that come with the job.

Cons

The management and the pay leave a lot to be desired. I have raised concerns about the department and store as a whole, such as web pick up or the service customers receive from some of my coworkers in the department but it gets ignored. In my opinion, the current GM is too corporate focused and has little concern for associates. My store pays $4/hr during closed hours. If your sticker is not on something, you’re not getting paid. In less busy departments, such as consumer electronics or Apple, I have had days where I’ve spent more on gas than I earned in a day and I’ve had friends say the same. With the way the pay is calculated, whenever you go an hour without selling or are on the clock during closed hours, your average hourly pay goes down. In some departments, it directly affects your commission rate but even in the departments that it doesn’t, your average hourly is used to calculate vacation/holiday pay. That means that just by showing up for an opening shift in a slower season, your PTO value can go down for reasons outside your control. Past that, I was promoted into a department I do not want to be in. I’ve asked to be demoted to something I enjoy more and have been told that it is a “bad idea”. Out of the five sales managers in the store, I feel like there is only one who I can discuss things with and actually get quality feedback from but since they are not my department manager, they can’t do anything. Now I hear the general manager and my sales supervisor tell other associates I am doing bad and I just laugh it off with “well I told them I didn’t want this role, why would I be good at it?”. It’s embarrassing.

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