As good as retail gets, but it's still retail. - Computer Retail Sales Associate Micro Center Employee Review

3.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Excellent pay for the position. Despite being commission based, the earnings potential is fantastic comparative to other similar positions. Surrounded by new technology, including top of the line PC components, systems, and peripherals. Good benefits for a retail position. Very responsive and compassionate HR department.

Cons

Upper management is more focused on numbers than employee satisfaction. Hours can vary wildly if you don't meet their constantly increasing standards, and feedback is rarely taken into account. Upper management often will use bullying tactics to get employees to do what they want, be it moving to an undesired department, taking worse hours, or just quitting. If it weren't for the upper management team, this review would probably be 4 stars.

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Micro Center Response
5y
Thanks for your feedback and review. We would like to better understand the circumstances that relate to your review. Please reach out to Home Office HR and ask for Angie Miller the VP of HR at 614-850-3150. Thanks Jen Home Office HR Manager

Explore other reviews about Micro Center

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

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Micro Center Response
2w
Thank you for the great review! We appreciate your feedback! Best – Erin Bowyer – senior HR Representative
5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros of being a CSR at Micro Center include a very positive working environment, with friendly CSRs and dedicated leadership who are all happy to help you when needed. Getting along with other CSRs and the FELs has been extremely easy as they have all been very welcoming and knowledgeable. You also have the opportunity to learn a lot about everything at the store so that you can effectively and efficiently help customers with anything that they need.

Cons

The only cons about the job are that you may sometimes have negative experiences with customers as well as not knowing about small, intricate details that actually have pretty large effects. It can also be unclear about what opportunities there are to advance in position, as sometimes management doesn't maintain communication with workers unless it's about something the worker did wrong.

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