nice coworkers, bad management - Customer Service Associate Micro Center Employee Review

3.0
Sep 12, 2021
Recommend
CEO approval
Business Outlook

Pros

nice coworker and you learn a lot talking to people about tech

Cons

turn over rate is really high since no one want to stay in this position for too long since the pay is really bad and we're constantly short staffed

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Micro Center Response
4y
We appreciate your 3 star review and would like to make potential improvements where needed. If you are willing to help us understand the reasons for Cons you posted please reach out to your Regional HR Manager or Home Office HR. The Home Office HR team can be reached at 614-850-3150. Please ask for Angie Miller the VP of HR or myself. Thanks Jennifer Home Office HR Manager

Explore other reviews about Micro Center

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros of being a CSR at Micro Center include a very positive working environment, with friendly CSRs and dedicated leadership who are all happy to help you when needed. Getting along with other CSRs and the FELs has been extremely easy as they have all been very welcoming and knowledgeable. You also have the opportunity to learn a lot about everything at the store so that you can effectively and efficiently help customers with anything that they need.

Cons

The only cons about the job are that you may sometimes have negative experiences with customers as well as not knowing about small, intricate details that actually have pretty large effects. It can also be unclear about what opportunities there are to advance in position, as sometimes management doesn't maintain communication with workers unless it's about something the worker did wrong.

4.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great worklife balance and flexible schedule

Cons

No holiday breaks for end of year festivities

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