Don't if you value your mental state... - Sales Associate Micro Center Employee Review

2.0
Nov 28, 2021
Recommend
CEO approval
Business Outlook

Pros

-Good Pay! -Awesome Co Workers (Generally) -Very Good Discount - Decent Break Time So honestly pay wise and generally discount for someone that really likes buying tech stuff. It's unmatched and generally the co-workers you get to work with tend to be pretty cool. This was overall the best thing

Cons

- Horrible Management - Hiring Process - Terrible Work-Life Balance - Poor Communication - Closing Process - So a lot of my issues come from the growth of the company recently. It seems as though it's been a shift to caring about numbers, over qualifying the customer just to make these numbers. - With my location at least we had a severe loss in people working and lack of hiring had led to a lot more work being pushed off on those remains. So it leads to a lot of staying overtime to complete the task and just lead to a horrible work-life balance and made closing procedure very demanding. - There was a lot of gaslighting and favoritism. High sales numbers and volume led to favorable benefits over other coworkers that were doing less, even when using aggressive sales tactics and taking sales from other associates to meet those numbers. - Lack of communication makes it harder to coordinate and do tasks that actually needed to be done. Honestly, I could add more to the list of things that have gone wrong in the past years. I have been with the company for at least 4 years. The recent fame and attention seem to have dulled and outright killed what made the company a joy to work for and I truly hope that it returns to that at some point.

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Micro Center Response
4y
Thank you for your review and the 5 stars in Comp and Benefits and also in Career Opportunities. We would like to better understand the details of the situation your described within your store location. Please reach out to Home Office HR at 614-850-3150 and ask for either Angie Miller the VP of HR or myself. We would like to make improvements when necessary. Thank you for your 4 years of dedication to Micro Center. Jen Home Office HR Manager

Explore other reviews about Micro Center

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

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Micro Center Response
2w
Thank you for the great review! We appreciate your feedback! Best – Erin Bowyer – senior HR Representative
5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros of being a CSR at Micro Center include a very positive working environment, with friendly CSRs and dedicated leadership who are all happy to help you when needed. Getting along with other CSRs and the FELs has been extremely easy as they have all been very welcoming and knowledgeable. You also have the opportunity to learn a lot about everything at the store so that you can effectively and efficiently help customers with anything that they need.

Cons

The only cons about the job are that you may sometimes have negative experiences with customers as well as not knowing about small, intricate details that actually have pretty large effects. It can also be unclear about what opportunities there are to advance in position, as sometimes management doesn't maintain communication with workers unless it's about something the worker did wrong.

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