Great opportunity to begin a sales career - Sales Associate Micro Center Employee Review

5.0
Dec 15, 2023
Recommend
CEO approval
Business Outlook

Pros

You will learn how to sell and be great at customer service. It's easy to stand out as an excellent employee because there are so many apathetic coworkers and lots of turnover.

Cons

Commission salespeople are sometimes asked to do work at a reduced rate of pay that isn't sales and doesn't yield commission. Not cool.

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Micro Center Response
2y
5 Stars, thanks for taking the time to let us know about your time with Micro Center. The training our associates receive is best-in-class. The Madison Heights store has won awards for its training and has an outstanding 100% completion rate for 9 years running. At Madison Heights, it might have seemed that there was a lot of turnover but compared to other retailers, Micro Center’s turnover is very low. Company-wide turnover is 48.7%, and the Madison Heights store has done a great job and has reduced its turnover considerably in the last 2 years. As you pointed out Micro Center has a commissioned sales model for their sales associates. Commissioned sales associates have things that need to be done to help them maximize their earning potential, such as vendor training, merchandising, and manager 1-on-1’s. Currently, our sales associates at the Madison Heights store are making an average of 28.01 an hour as a result. The Systems Department is currently averaging 31.78. Finally, our company has allocated dedicated resources and training to develop our store leaders, which we will continue to enhance moving forward. I wish you success in the future and Happy Holidays. Best, Greg Nicolai -Regional HR Manager – 513-344-8018

Explore other reviews about Micro Center

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really enjoyable work environment with passionate employees. Flexible hours as well.

Cons

Nothing. Really enjoyed my experience here.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I like the people I work with and the customer interactions that come with the job.

Cons

The management and the pay leave a lot to be desired. I have raised concerns about the department and store as a whole, such as web pick up or the service customers receive from some of my coworkers in the department but it gets ignored. In my opinion, the current GM is too corporate focused and has little concern for associates. My store pays $4/hr during closed hours. If your sticker is not on something, you’re not getting paid. In less busy departments, such as consumer electronics or Apple, I have had days where I’ve spent more on gas than I earned in a day and I’ve had friends say the same. With the way the pay is calculated, whenever you go an hour without selling or are on the clock during closed hours, your average hourly pay goes down. In some departments, it directly affects your commission rate but even in the departments that it doesn’t, your average hourly is used to calculate vacation/holiday pay. That means that just by showing up for an opening shift in a slower season, your PTO value can go down for reasons outside your control. Past that, I was promoted into a department I do not want to be in. I’ve asked to be demoted to something I enjoy more and have been told that it is a “bad idea”. Out of the five sales managers in the store, I feel like there is only one who I can discuss things with and actually get quality feedback from but since they are not my department manager, they can’t do anything. Now I hear the general manager and my sales supervisor tell other associates I am doing bad and I just laugh it off with “well I told them I didn’t want this role, why would I be good at it?”. It’s embarrassing.

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