Fun People, Horrible Managers. - Sales Associate Micro Center Employee Review

3.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The company's commission rates and the managers as a whole do encourage employees to genuinely help their customers instead of trying to upsell them something they do not want or can not afford. In addition, in the highest departments you will make decent money and the employees in most all departments are fun to work with. You will also meet contractors or heads of other businesses from time to time so networking and then getting out is what I would recommend to anyone who is thinking about this job.

Cons

The head managers (not the middle ones for the most part) require ridiculous sales numbers from employees while overstaffed. Even though on paper they encourage individuals to hep their customers, they are more than happy to look the other way or promote those who take advantage of customers until the rest of us cause enough of a fuss. All the Head managers are sharks with sharks above them breathing down their necks making ridiculous demands. On top of that, your available work hours to them are merely a suggestion, not something they take seriously.

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Micro Center Response
2y
Thanks for the review. We appreciate you taking the time to share your experience at Micro Center. We're glad you enjoyed the commission structure, focus on customer service, and the fun work environment with your colleagues. We strive to create an environment where employees feel empowered to prioritize the customer experience. We understand your concerns about workload, scheduling, and management. Finding the right balance between sales goals, schedules, and employee support is important. Your feedback is valuable. We like to address your concerns directly and would encourage you to reach out to discuss in more detail. We truly appreciate your feedback. Best - Jennifer Rex - Senior HR Generalist – 614.850.3250

Explore other reviews about Micro Center

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

-if you can hustle you can make decent money -room for growth if you can get cool with everyone

Cons

-have to meet the metrics -some of the areas to grow have favoritism

1
5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Customer obsessed culture with a strong emphasis on expertise and service. Leadership is highly engaged, with consistent focus on coaching, accountability, and development through structured one-on-ones and daily execution rhythms. Clear expectations across sales, service, and operations create alignment on what success looks like. The organization provides exposure across multiple business functions, allowing leaders to build well rounded operational and commercial skill sets. High performance environment that rewards ownership, initiative, and results.

Cons

As a smaller, specialized retailer, organizational growth and upward mobility may take longer compared to larger big-box companies. Resources and infrastructure are still evolving in certain areas, which can require leaders to be more hands-on. High expectations and pace can create pressure during peak periods, requiring strong prioritization and resilience. Some systems and processes have a learning curve, particularly for leaders coming from larger, more standardized organizations.

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Micro Center Response
4w
Thanks for taking the time to leave such a detailed review. We read all employee feedback and appreciate your insights on our culture, training, and fast pace. Your notes on where we can improve—like simplifying systems and keeping up communication as we grow—are definitely noted. Thanks for your hard work and everything you're doing for the team. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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