Went down the drain - Service Operations Engineer Microsoft Employee Review

2.0
Jul 14, 2015
Recommend
CEO approval
Business Outlook

Pros

This USED to be a great company to work for. I have been with Microsoft in one way, shape, or form since 2006. I have been both a contractor/vendor and a full-time direct employee. Microsoft used to be an awesome company with vision, great products, and they treated people with respect, dignity, and overall fostered a very healthy work environment.

Cons

Where do I begin? 1.) They drag their feet when hiring you (could literally take 5 weeks for them to get through all their corporate nightmare processes (see next point), but are quick to fire and lay off people (I wasn't fired or laid off but just saying) 2.) Overrun by corporate processes and clutter. Everything is more complicated than it should be by 6 or 7 levels. This is showing in the marketplace too 3.) A lot of ancient arrogance. There are still zombies within the company that have worked here 10+ years who think they know better than everyone and this is hurting Microsoft in the long run. Good example: Windows Phone. 4.) They have a clear and distinct "first and second class citizen" system. As a full-time employee, you're considered a first-class citizen. As a contingent staff (contractor/vendor) you're considered as disposable as a styrofoam cup. But wait, it gets worse. Not only is this true, they make it a point, on a constant basis, to remind you that you're dirt and you will be tossed to the curb at any time. No I'm not exaggerating! 5.) There is a constant sense of "everything needs to be done yesterday" everywhere. So you could pump up really good work, and the response would be like "That's great, you should have done all of this 3 weeks ago. You're already behind". Once in a while from a crappy boss here and there I can understand. But this is pretty much everywhere.

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5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work/life balance is one of, if not, the best out there. Really likeable coworkers, partly because Microsoft cultivates a great culture. Lots of opportunities to move up career wise . There are also really great benefits. The pay is pretty solid.

Cons

Things are moving quickly in pace with the AI movement understandably, but pay isn't parallel enough to the rapid increase in AI implementation and isn't as high as some other competitors. Additionally the AI race across the world seems to be prompting budget squeezing and reallocation of funds that are being spent less on most employees. Also, as the workforce number increases and the budget decreases it has been slower than usual to move up career wise.

4.0
Jan 28, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. If you love tech, this is a great place. No doubt you'll talk tech (mostly the MSFT stack) from enterprise to consumer - from PCs to phones to Xboxes - from datacenter to desktop. 2. What were GREAT benefits are now VERY GOOD (took a small step down) but still probably better than you'll find at 99% of large corporations. If you've got family - the value of the benefits is even higher. 401k match is nice. 3. Even with it's struggles MSFT is still a cash printing machine. This means if you can keep your nose clean and do reasonable work, you can have a stable job, pay your bills, feed your family, and not worry (too much) about layoffs. The stock you own likely won't tank, but probably won't go up much either. You'll get a bonus each year and some stock. It's a decent life if you aren't looking to light the world on fire.

Cons

Brand on Your Resume: After many years of losing market share and struggling to be at the front end of innovation and the fact that there's 90,000 employees, don't think MSFT is necessarily going to be attractive on your resume to more agile and smaller companies. Managing Your Career: Make you say this out loud so it registers - 90,000 employees work there. Double that for vendors. It is VERY hard to "stand out" and move up in the company. Don't expect your manager to be much of an advocate or enabler to help you meet your career goals - they are basically trying to survive the stack rank every year too. Not familiar with the stack rank? Check out the 2012 Vanity Fair article called "Microsoft's Lost Decade".

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