4.0
Sep 3, 2025
Former employee, more than 1 year
Costa Rica
Recommend
CEO approval
Business Outlook
Pros
Good benefits, private insurance, good pay, great learning, if you have good relationships, great collaboration with engineers in product teams.
Cons
Lack of opportunities to grow vertically in support roles, sometimes processes are more sacred than overall pursuit of excellence towards customers. Managers hyper focusing on internal processes rather than seeing broad performance and reviews by other engineers and customers. Work culture needs to stop worshipping leaders and leaders should have a more serving attitude.