Too inflexible and a lot of areas have poor execution and excessive waste - Anonymous employee MidFirst Bank Employee Review

4.0
Apr 15, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They espouse great values and provide the best job security. Offer fun activities during the work day and many friendly people. Great overall at their overarching core competencies, but not great at empowering employees to use theirs to support their overall strategy in their fields.

Cons

Unable to have good negotiation discussions about the employment relationship and do not listen to hired professionals that have valuable experience and knowledge that higher-ups do not have. They pat themselves on the back too much for the things they provide to employees that they decide are good, but it isn't necessarily what employees are asking for. Show inability to look at things from other perspectives. They are too slow to make decisions and still make low quality decisions on BPM and IS. CIO is positioned too low in the business for the necessary influence to drive proper IS and technology decision-making.

Explore other reviews about MidFirst Bank

5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work !

Cons

Long hours sometimes but manageable

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, paid holidays, sales incentives, 1 year ($1,500) & 3 year bonus ($5,000)

Cons

Terrible management, deliberately short staffed, lack of opportunity for advancement. Whoever your BCM is will determine your success. If you get stuck with a micromanaging tyrant, they will make your life miserable with no end in sight. MidFirst will not fire an employee no matter how toxic they make the work environment. All the company cares about is profits and good reviews. They don't take a comprehensive look at customer or employee experience/satisfaction. Instead they judge everything based off of JD power surveys that are scored based off of arbitrary responses like: did the employee call you by your name? Did they offer you any products?. Even if that customer leaves a glowing comment and says they would 10/10 recommend friends to bank at MidFirst, if they answered no to any other questions then your score will plummet, and that score will be used against you in performance reviews.

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