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Midland States Bank

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Midland States Bank reviews

Just Alright - Universal Banker Midland States Bank Employee Review

3.0
Sep 7, 2020
Universal banker
Recommend
CEO approval
Business Outlook

Pros

Pay is OK (could be higher but could also be lower). Decent hours. Great holiday & vacation time/sick time. Not as busy compared to other banks. Fair scheduling. Lax dress code. Fun at times (dressing up for Holidays/potlucks/etc). Learning resources like MU, Midland University, for department skills & other life lessons. Employee recognition and involvement from CEO. Organized website and transparent salaries. Excellent ADP technology.

Cons

Toxic work environment. Micromanaging, blaming others, and unhealthy teamwork. Management is quick to point fingers but slow to resolve issues and communicate solutions. Staff feels suffocated by tasks either untrained for or piled on to. Universal Banker seems like a job made to work two positions (Teller & Personal Banker) for the pay of one. Poor health benefits with only *extremely high deductible plans. Annual bonuses taken away causing decreased incentives. Meanwhile, quarter goals increase with no basis. Harsher critiques than praise. Team moral VERY low.

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Midland States Bank Response
5y
Thank you for taking the time to leave your feedback. We care deeply about the connections we build with our team members and hold each other accountable to behaving with integrity. While we cannot fix the past, you have our commitment to find ways to improve your experiences in the future. It's challenging to put your feedback into actionable change without more information or specifics. Would you be willing to reach out to us directly to provide examples of your experience with Midland? Please email your contact information to hr@midlandsb.com.

Explore other reviews about Midland States Bank

5.0
Jul 17, 2026
Assistant banking center manager
Recommend
CEO approval
Business Outlook

Pros

Training is well designed to keep you on track.

Cons

Working multiple locations was not fun

3.0
May 21, 2026
Cra officer
Recommend
CEO approval
Business Outlook

Pros

Great people who mean well in the day-to-day operations.

Cons

A lot of turnover currently in the upper levels of management and uncertain of support from leadership.

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