Pros
They offer affordable benefits and there was free coffee. That’s all I got....
Cons
Terrible training system. They train you for about two hours total then cut you loose. Sure, you can call an extension for help... but that’s only to be made to feel as if you’re an idiot. Oh and if you’re not into robotic work stay away. I think at one point I said “thank you for calling midway USA” while on operator an average of 48274828 times per minute. Such a joke. Not worth the money. About 10 new employees every couple of weeks. Not shocked and don’t think they care to see people come and go. Management stands around chatting while Rookies sit on hold waiting for help... but who cares right? Management doesn’t have to go back to the angry customer on the other end of the phone.