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Milestone Technologies

Engaged Employer

Rough Ride - Customer Service Representative Milestone Technologies Employee Review

2.0
Aug 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Lots of exposure to interesting individuals.

Cons

In my time at Milestone, I saw several things that caused reason for concern. I heard the same recycled promises of advancement and compensation not only to me, but to other employees who have put in considerable amounts of time with Milestone, yet never seem to advance. I saw blatant favoritism of under qualified employees; whether it be through promotions or turning a blind eye to general work avoidance issues. There was a jubilee of unrealistic expectations, which were set by individuals who were not even directly linked to your project. I saw this take a serious toll on employee morale. Poor communication seemed to run amuck in the leadership circles, while responsibilities, outside of lower rung employee job descriptions, were passed down added to their workload. I was constantly performing duties that never fell into my job description but rather that of the person above me. This trickle down management tactic is all over Milestone. It seems that once you hit the position of supervisor/manager, your given free reign to put your leadership responsibilities on whomever you’d like; only truly working when the project manager requires action. One thing that has never made sense to me were the employee evaluations. We received employee evaluations every few months, which was fine. However, whether you performed extremely well, or poorly, the outcome was the same. NOTHING. What was the point of giving these out when there was no chance of receiving compensation for a high score? This is just another instance of the "carrot dangling" that went on here. Don't hope for a future here, unless your a friend of the boss. Oh, and did I mention they skim a large chunk off the top of your salary? The amount of work you'll put in, to the amount you receive in compensation, will make you cringe.

Explore other reviews about Milestone Technologies

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great partnership between client and internal organization. Have tools to grow business, collaboration with peers for strategic growth.

Cons

Cross-functional barriers, strict timelines often changed by client. Ever changing landscape to keep up with,

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good entry point into logistics and data center operations. Employees often mention gaining hands-on experience with inventory management, shipping/receiving, asset tracking, and logistics processes that can help build a supply chain or IT operations career. Decent work-life balance. Logistics Associate reviews on Indeed show work-life balance scoring higher than other categories (around 3.6/5). Exposure to major tech clients. Many Milestone logistics positions support large technology companies and data centers, which can look good on a résumé

Cons

Limited advancement opportunities. Job security and career growth receive some of the lowest ratings among review categories. Contractor environment. Because Milestone often works through client contracts, your experience can depend heavily on the client site you're assigned to. Some employees report feeling disconnected from corporate leadership.

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