2.0
Jan 24, 2015
Former employee
Chico, CA
Recommend
CEO approval
Business Outlook
Pros
The money is good, the benefits are good. Coworkers are mostly great, young people in their 20s who like to have fun (and lots of them end up hooking up lol..).
Cons
Management has their heads up their *rear ends* (censored for GlassDoor -_-). The CEO doesn't care at all, their whole corporate 'lets copy Google' (because that's who you end up offering support for in Chico) fakeness is obvious and ridiculous. They micromanage your pee breaks using Verint.. You get the point. Basically, when they opened, everyone started on the same day. By the time a few months have gone by, I've taken thousands of calls to the managements dozen. Meaning, they don't really know what's going on and should trust their capable agents more.