Call center employees have to CLOCK OUT for bathroom breaks! - Call Center Representative Milliman Employee Review

Management from the Texas office recently implemented new policies for the Seattle call center to SAVE MONEY, without any regard to the well-being of the employees. If we need to leave our desk for any reason outside of our allotted 15-min break times, we must CLOCK OUT. This means if you need to use the restroom (obviously they know we will!) get water, etc. you WILL be logging less than 8 hour days. -If we do not work the full 8 hour day, that difference is deducted from our PTO. So essentially, they consider going to the bathroom or getting water at work a VACATION. Is this not basic employee rights? Where is the humanity in this? I feel so unvalued. I have never heard of any other workplace docking employees for restroom break, it’s immoral. Also, all budget was cut for any sort of fun birthday celebrations/reward incentives etc. only to the call center it seems. The Texas call center management sucked all the fun and fair treatment out of our office. It feels like we’re just the bottom of the totem pole and Milliman doesn’t care about us.