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Core values stop at sales, but I guess the parties are fun - Sales Specialist Mindbody Employee Review

3.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Community of coworkers, benefits/perks like on site wellness classes, location in beautiful slo, company parties, charismatic CEO, good product providing real value. Some managers are great. Helping small businesses grow and improve.

Cons

Charge backs on commission are brutal and will easily cause you to be in the hole several thousand bucks every month, overall pay not up to industry standards. Inaccessible or unintelligable protocol for handling contested sales between reps. Core values that are so promoted company wide seem to be nowhere in sight in the sales department. Management is spread thin and often unavailable, and are not transparent with the team. Expect to work a minimum of 60+ hrs to have any hope of hitting goal, including weekends, yet be pressured to take PTO (without any adjustment in goal, even for several week trips). No system for success, with top reps understandably closely guarding their secrets. Odd lack of basic tools for an organization of this size, like a dialer and sales focused marketing materials. Very little receptivity to feedback from reps. Nepotism results in people in positions they aren't qualified for, ending with the team suffering.

Explore other reviews about Mindbody

5.0
May 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote and great team members

Cons

No cons at this moment

4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

During my time at Mindbody, I was fortunate to work in an incredibly supportive team environment. The team was collaborative, fostering a positive and productive atmosphere where everyone’s ideas were valued. My managers played a key role in creating this supportive culture. They were not only approachable and encouraging, but also inspiring leaders who gave me the freedom to take initiative and grow within my role. One of the most rewarding aspects of my experience was the creative freedom I was given. I had the opportunity to explore new ideas and approach challenges in innovative ways, which made the work both exciting and fulfilling. This level of trust and autonomy helped me build my confidence, expand my skills, and develop as a professional. Additionally, the work culture at Mindbody emphasized collaboration, making it easy to share ideas and tackle problems togethe

Cons

While my experience at Mindbody was largely positive, there were a few challenges I encountered. One significant issue was the constant turnover in leadership. This frequent change in management created a sense of instability, as new leaders would often come in with different priorities and approaches. As a result, it sometimes felt like no one was on the same page, leading to a lack of direction and clarity. This inconsistency caused a fair amount of disorganization within the company, making it difficult to align on goals and strategies. The shifting leadership dynamics created some challenges in maintaining a consistent workflow and made it harder to build long-term plans. Despite the supportive team environment, this lack of continuity in leadership was a noticeable drawback.

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