Great Company, Good Core Values, Falls short on Compensation & Benefits. - Anonymous employee Mindbody Employee Review

Lots of good stuff in your review! Thank you! I’d love to respond to a few of your comments in detail: 1.Our new Director of Learning and Development is focused on the new hire experience and training our team members in a way that makes them even more successful and plugged in to the pulse of the company from day 1. 2. We have always had multiple tiers of training on the software, Platinum being the most intensive training for customer service professionals. Anyone can take these courses and learn more about the software. I agree that we need to be a little more in depth for other departments besides customer service, because let’s face it, our software ROCKS! 3. Regarding PTO, MINDBODY uses a bank PTO system. Check out this 2010 survey and see that even when compared to other companies who use the PTO bank, our policy of 20 vacation days per year is still very generous: http://bit.ly/1qAYG51. 4. Now, bear with me as I’m going to give you a little tough love: MINDBODY is looking for leaders who will step up and help make this company great without hesitation. If you see a process improvement, let your manager know! Do you see anything that needs critical change that could help us better do business and improve our process? Book a 1:1 with your manager to talk about it! These are great topics to bring up in your next quarterly check in, and you’ll be sure to get some extra bonus points for being a catalyst for change. We need you to make things happen for us. Maybe that starts with scheduling your recess breaks and making sure to go get a massage when you are starting to feel stressed. We give our employees full autonomy with managing their schedules and achieving balance. We work hard to play hard!