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A great place to work, until it wasn't. - Anonymous employee Mindbody Employee Review

2.0
Nov 25, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair Pay. Excellent benefits. Creative autonomy. Supportive leadership (mostly).

Cons

1. Underwhelming diversity, especially in Executive Leadership Team (mostly white men). 2. Blatant favoritism/cronyism from the new CEO, especially during the November 2022 layoffs. (Mindbody acquired ClassPass in 2021, retaining all ClassPass employees during the transition. However, in 2022, the CEO from ClassPass became the CEO of Mindbody and shortly after taking over, announced a huge reduction in force, laying off most of the Mindbody Web and Marketing employees. Nearly all original ClassPass employees were spared from the layoffs and several were promoted to the newly vacant roles.) 3. Lack of transparency and misrepresentation of company performance, which directly led to a false sense of job security prior to the layoffs. (Right before the 2022 reduction in force was announced, the new CEO rolled out major, and likely expensive, improvements to the benefits package, leading everyone to believe the company was doing well financially and providing a strong sense of job security and a positive outlook on the future of Mindbody. It was disrespectful and unnecessarily cruel to tease everyone with such promises, knowing full well they would be eliminating so many jobs only a few weeks later… and heading into the holiday season, no less. 4. Bottom line: it was a good job while it lasted, but if offered the opportunity to return, I would decline. I’ve lost all respect for Mindbody/ClassPass and cannot in good conscious recommend them as a trustworthy employer.

Explore other reviews about Mindbody

5.0
May 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote and great team members

Cons

No cons at this moment

4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

During my time at Mindbody, I was fortunate to work in an incredibly supportive team environment. The team was collaborative, fostering a positive and productive atmosphere where everyone’s ideas were valued. My managers played a key role in creating this supportive culture. They were not only approachable and encouraging, but also inspiring leaders who gave me the freedom to take initiative and grow within my role. One of the most rewarding aspects of my experience was the creative freedom I was given. I had the opportunity to explore new ideas and approach challenges in innovative ways, which made the work both exciting and fulfilling. This level of trust and autonomy helped me build my confidence, expand my skills, and develop as a professional. Additionally, the work culture at Mindbody emphasized collaboration, making it easy to share ideas and tackle problems togethe

Cons

While my experience at Mindbody was largely positive, there were a few challenges I encountered. One significant issue was the constant turnover in leadership. This frequent change in management created a sense of instability, as new leaders would often come in with different priorities and approaches. As a result, it sometimes felt like no one was on the same page, leading to a lack of direction and clarity. This inconsistency caused a fair amount of disorganization within the company, making it difficult to align on goals and strategies. The shifting leadership dynamics created some challenges in maintaining a consistent workflow and made it harder to build long-term plans. Despite the supportive team environment, this lack of continuity in leadership was a noticeable drawback.

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