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Bad managment - Tech Support Specialist Mindbody Employee Review

2.0
Jul 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers are nice for the most part, they have decent benefits. Job is not that hard and the they do provide you with somewhat good training now.

Cons

Management doesn't seem to know how to manage. Seems like they hire younger people to manage and it goes to there head. Pay is pretty low for tech support.

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Mindbody Response
10y
Thank you for your feedback! I'm glad to hear that you had a positive experience working alongside your fellow team members. Our Training team provides a comprehensive training program for technical support, so it's great to hear that you benefited from that. We're always striving to be driven by the core values through our work and management, and feedback and suggestions are always valued by our managers and People & Culture team. I do understand that experiences will vary for different individuals, we're continuing to develop our leaders for the greater success of their teams. Thanks again for your review, and we wish you all the best.

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5.0
May 29, 2025
Anonymous employee
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CEO approval
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Pros

Fully remote and great team members

Cons

No cons at this moment

4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

During my time at Mindbody, I was fortunate to work in an incredibly supportive team environment. The team was collaborative, fostering a positive and productive atmosphere where everyone’s ideas were valued. My managers played a key role in creating this supportive culture. They were not only approachable and encouraging, but also inspiring leaders who gave me the freedom to take initiative and grow within my role. One of the most rewarding aspects of my experience was the creative freedom I was given. I had the opportunity to explore new ideas and approach challenges in innovative ways, which made the work both exciting and fulfilling. This level of trust and autonomy helped me build my confidence, expand my skills, and develop as a professional. Additionally, the work culture at Mindbody emphasized collaboration, making it easy to share ideas and tackle problems togethe

Cons

While my experience at Mindbody was largely positive, there were a few challenges I encountered. One significant issue was the constant turnover in leadership. This frequent change in management created a sense of instability, as new leaders would often come in with different priorities and approaches. As a result, it sometimes felt like no one was on the same page, leading to a lack of direction and clarity. This inconsistency caused a fair amount of disorganization within the company, making it difficult to align on goals and strategies. The shifting leadership dynamics created some challenges in maintaining a consistent workflow and made it harder to build long-term plans. Despite the supportive team environment, this lack of continuity in leadership was a noticeable drawback.

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