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Fond memories of Mindbody, not so much of new ClassPass leadership. - Manager Mindbody Employee Review

1.0
Feb 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Prior to involvement with ClassPass (Acquired by MB in Oct 2021) -Some of the best people I've ever worked with. Talented, collaborative, pleasant to work with. -Leadership cared about employees. they still had to make business decisions but did their best to treat us fairly. -Great work, lots of room to suggest changes and bring them to life. Post CP Acquisition: -New CEO is charismatic. (tall and white, too...but I think those go into the cons.) -Probably decent career opportunities if you like the culture. Lots of people are leaving and it is opening up positions

Cons

Prior to ClassPass Acquisition: -Depending on your level in the company, Work life balance was not there. Lack of deep, cohesive, strategic planning to make sure initiatives could be accomplished without burning out the workforce. -Plans were constantly changing that created a lot of extra work on top of already big workloads. Post ClassPass Acquisition - -This was a really destructive merger with the ClassPass CEO wagging the dog, so to speak. He, and the CFO, brought a lack of disciplined financial focus on decisions being made. -New CEO is very nepotistic: he makes decisions based on relationships not business outcomes. He is shortsighted and thinks his experience leading a company 1/4 the size of Mindbody prepared him to lead Mindbody. It did not. -Overall, the Classpass culture did not mesh with the Mindbody culture and Mindbody lost out. So many of the CP team were bullish and rude, making me dread working with them. -Some intentional lack of compliance (!), and LOTS of unintentional lack of compliance due to ignorance from CP team and leadership that is now in charge.

Explore other reviews about Mindbody

5.0
May 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote and great team members

Cons

No cons at this moment

4.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

During my time at Mindbody, I was fortunate to work in an incredibly supportive team environment. The team was collaborative, fostering a positive and productive atmosphere where everyone’s ideas were valued. My managers played a key role in creating this supportive culture. They were not only approachable and encouraging, but also inspiring leaders who gave me the freedom to take initiative and grow within my role. One of the most rewarding aspects of my experience was the creative freedom I was given. I had the opportunity to explore new ideas and approach challenges in innovative ways, which made the work both exciting and fulfilling. This level of trust and autonomy helped me build my confidence, expand my skills, and develop as a professional. Additionally, the work culture at Mindbody emphasized collaboration, making it easy to share ideas and tackle problems togethe

Cons

While my experience at Mindbody was largely positive, there were a few challenges I encountered. One significant issue was the constant turnover in leadership. This frequent change in management created a sense of instability, as new leaders would often come in with different priorities and approaches. As a result, it sometimes felt like no one was on the same page, leading to a lack of direction and clarity. This inconsistency caused a fair amount of disorganization within the company, making it difficult to align on goals and strategies. The shifting leadership dynamics created some challenges in maintaining a consistent workflow and made it harder to build long-term plans. Despite the supportive team environment, this lack of continuity in leadership was a noticeable drawback.

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