Leadership changed and without explanation I never got another shift - Customer Experience Associate Miniluxe Employee Review

1.0
Jun 28, 2017
Recommend
CEO approval
Business Outlook

Pros

- Free Services (nails and waxing) - Exposure to great clientele - Improving personal skills

Cons

- Class warfare between the designers and the front desk staff. All of the designers speak in native language and gang up against other employees - Poor communication from senior management - Poor pay for the amount of responsibility that you have - Super understaffed so impossible to get a shift covered if something comes up. - Sub-par and out of date technology.

Explore other reviews about Miniluxe

5.0
Mar 30, 2025
Recommend
CEO approval
Business Outlook

Pros

open minded Leadership, easy to communicate with Leadership

Cons

Slow process to implement changes & new projects

1.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

I love the girls! I worked with them for years and the team really makes the environment special. Clients are particular but it is expected in this industry and I have also met great people along the way over the years!

Cons

HQ is all over the place and out of touch. District leader is not sensible to the team and cares for numbers only. I've been pushed to days I just break down from pressure working alone in the front on busy peak days and still being micromanaged. Upon expressing concerns, the attitude was that of "I get not everyone is like me who can handle it." Corporate supports that too and it shows by their disregard to not address this. The company is not as they portray. It is not women led and unfortunately, it has become hostile.

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