Smug - Studio Director Miniluxe Employee Review

1.0
May 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Free services if you have time to get them and the nails techs. They are the best people you will meet and the only reason you won’t run for the hills.

Cons

Pay doesn’t align with hours worked or what is expected. This is sold as I thug and this is really a 75k up job No work life balance. Had a boss tell me that it’s not a big deal working through sick time and pto. No accountability. Disconnect of what it means for the nail techs to live pay check to pay check while corporate will stop in and get a free service, tip horribly, and be dripping in dior or Gucci. No empathy when they’re are racist or abusive clients. Lots of gaslighting. They will tell you your sensitive and that the company is diverse. Uncle ruckus would say the same. No support. Multiple people have left for mental health and no one asks/checks in. If they do it is very much to throw you under some bus.

Explore other reviews about Miniluxe

5.0
Mar 30, 2025
Recommend
CEO approval
Business Outlook

Pros

open minded Leadership, easy to communicate with Leadership

Cons

Slow process to implement changes & new projects

1.0
Jun 23, 2025
Recommend
CEO approval
Business Outlook

Pros

I love the girls! I worked with them for years and the team really makes the environment special. Clients are particular but it is expected in this industry and I have also met great people along the way over the years!

Cons

HQ is all over the place and out of touch. District leader is not sensible to the team and cares for numbers only. I've been pushed to days I just break down from pressure working alone in the front on busy peak days and still being micromanaged. Upon expressing concerns, the attitude was that of "I get not everyone is like me who can handle it." Corporate supports that too and it shows by their disregard to not address this. The company is not as they portray. It is not women led and unfortunately, it has become hostile.

See reviews by: Helpful|Rating|Date|All