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      Location definitely matters - Experienced Associate Miniluxe Employee Review

      4.0
      Oct 2, 2023
      Experienced associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at locations in Dallas and West Hollywood. Location matters. I had a very diverse team of colleagues in West Hollywood and had zero problems. Everyone is 1) understanding 2) helpful 3) watches one another. To my knowledge, the West Hollywood location must have closed or moved to another unit.

      Cons

      All my cons from Miniluxe come from the Dallas locations. While I didn't experience it directly, I overheard some colorist comments and double-booking toward some of my black colleagues. Some of my black colleagues were excellent and proficient in their tasks but could not move up due to favoritism.

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      5.0
      Mar 30, 2025
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      open minded Leadership, easy to communicate with Leadership

      Cons

      Slow process to implement changes & new projects

      1.0
      Jun 23, 2025
      Studio manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love the girls! I worked with them for years and the team really makes the environment special. Clients are particular but it is expected in this industry and I have also met great people along the way over the years!

      Cons

      HQ is all over the place and out of touch. District leader is not sensible to the team and cares for numbers only. I've been pushed to days I just break down from pressure working alone in the front on busy peak days and still being micromanaged. Upon expressing concerns, the attitude was that of "I get not everyone is like me who can handle it." Corporate supports that too and it shows by their disregard to not address this. The company is not as they portray. It is not women led and unfortunately, it has become hostile.

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